02 Apr The UCaaS Market in 2025: Disruption, Trends, and Opportunities
At this point, UCaaS “Unified Communications as a Service”, is a term virtually every business owner is...
AI
20 Mar Human-AI Collaboration in the Contact Centre: How AI Copilots Empower and Augment Agents
Category: Techgrants, AI, Artificial Intelligence, Banking, CCaaS, Finance, General, Government, Grant Funding, UCaaS
Human-AI collaboration is becoming a hot topic in the contact centre. Whenever new, cutting edge technology emerges, it’s often met with a...
14 Mar How to Improve Customer Sentiment in 2025: The Value of Customer Happiness
Category: Techgrants, AI, Artificial Intelligence, CCaaS, General, Grant Funding, MSTeams, Network, NICE CXone, Security
Variety might be the spice of life, but in the world of customer service, too much...
25 Feb Secure Network Solutions: Comcast’s Approach to the SASE Revolution
Category: Techgrants, AI, Artificial Intelligence, CCaaS, COMCAST, General, Grant Funding, Network, SASE, Security
The cyber threats facing businesses today are constantly evolving, as cybercriminals discover...
23 Jan Cybersecurity Predictions in 2025: Security in the Age of AI, Automation, and Evolving Threats
At the end of each business year, countless analysts and tech leaders share their...
07 Jan The Top AI Use Cases for Businesses in 2025 According to ChatGPT
Throughout the last year, we’ve spoken a lot about emerging ...
19 Dec Investing in AI: AI Purchasing Predictions for 2025
More companies than ever before will begin investing in AI in 2025, with a ...
05 Dec IT Budget Predictions for 2025: What’s Driving Increased IT Spending, and How Can You Prepare?
2025 is set to be the year when IT spending starts to ...
26 Nov How to Prepare for AI Implementation: Key Steps to Take in your AI Preparation Journey
Category: Techgrants, AI, Artificial Intelligence, CCaaS, General, Grant Funding, Security, UCaaS, Vendors
Everyone is talking about AI, and the potential impact it can have on...
06 Nov DTX London 2024: Highlights and Takeaways for Business Leaders
The Digital Transformation Expo (DTX) is one of the most significant events in the technology industry. Every year, this event...
- 1
- 2
