If you’re in the market for a platform that’ll serve as an all-in-one solution for your communication needs, look no further than 8x8. Whether you’re a small, mid-market, or enterprise business, 8x8 is a global cloud communications platform that offers an entirely flexible and efficient service. You should have the freedom to work from anywhere, whether that be home, the office, or a coffee shop halfway around the globe. With 8x8, you can and on any device.
No matter what your setup or location is, you can access secure and reliable business phone, chat, and video conferencing services quickly and easily. 8x8’s approach is to encourage individuals to collaborate, and they do this by breaking down the silos between sales, help desks, services, and customers. The focus is on delivering the best possible experience for everyone.
Highlights
8×8 doesn’t disappoint on the key features front. With more than 30 years of UCaaS experience behind them, they’re a company you can trust to provide transformative communications solutions. One of the many highlights of 8×8 is their status as Gartner Quadrant UCaaS Leader. You can read more about some of the platform’s highlights below.
Over 33 years inthe UCaaS Space
Over 10 years inthe CCaaS Space
Gartner Quadrant UCaaS Leader &CCaaS Challenger
Frost & Sullivan UCaaS Innovator &CCaaS Strong performer
99.99 GlobalContracted SLA
Full UK & EUData Residency
Over 170 UniqueVoice Patents
Full Global Coveragein 47+ Countries
Large App &Integration Gallery
One of the best MSTeams Integrations
Popular Integrations
Popular integrations are a must-have feature for any communications platform in the modern age, and it is here where 8×8 excel. Thanks to their range of business integration tools, you can make full use of your most favoured applications. Through seamless integration, you’ll benefit from automated workflows, instantaneous synchronisation of data whenever a customer calls, and much more.
Key Videos 
Below are some of 8x8 key videos, giving you a helpful overview of the platforms features and capabilities. Please click on the expandable sections below to find out more.
Unified Communications
Introducing XCaaS
8X8 XCaaS
Fire up your tablets with 8x8 Work
Welcome to 8x8 Voice for Microsoft Teams
Contact Centre
8x8 Contact Center
8x8 Quality Management
8x8 Speech Analytics
8x8 Customer Experience Analytics
8x8 WorkForce Optimisation
Testimonials & Case Studies
8x8 Fuels Growth for Global Recruiting Agency
International Staffing Firm Grows with 8x8
Live Oak Bank Delivers Exceptional Service
Movement Mortgage Supports Dramatic Growth and Boosts Efficiency with 8x8
8x8 X Series Customer Testimonial - Barnhardt Manufacturing
Case Studies
Over the years, 8x8 have worked with thousands of customers, from individuals to small businesses and large enterprises. In that time, they’ve completed many projects successfully. If you’d like to read about their various success stories, you can do so by clicking on any of the case studies we’ve linked here for your convenience.
Key Downloads
As with any top professional platform, 8x8 has a lot of extra material which can help improve your understanding. There are also tools that can greatly improve your overall experience. Below we’ve compiled a list of useful downloadable links – download these now free of charge.
Corporate & General
Unified Communications
Contact Centre
Upcoming Events
View more >
Key Locations
See above for our interactive map, which highlights the locations of 8x8’s primary DC and support centres. Through this tool, you can see exactly where they’re located.
Primary DC Support Centre
Ashburn(VA)
USA
Canada
Canada
Santa Clara
USA
London
UK
Amsterdam
Netherlands
New Delhi
India
Singapore
Singapore
Sydney
Australia
Rio De Janeiro
Brazil
Campbell
USA
California
USA
Reno
USA
Nevada
USA
Aylesbury
UK
London
UK
Cluj
UK
Los Angeles
USA
Singapore
Singapore
Sydney
Australia
Chennai
India
San Jose
Mexico
Platform Accolades
It’s easy to rate a company or platform by the accolades it receives, and 8×8 is no exception. Over the years, 8×8 have acquired more than its fair share, including the ‘2019 CRN® Tech Innovator Award’. We’ve compiled a list below of some of the most relevant accolades received by 8×8.
Best Hosted Telephony Platform
Comms National Awards
Best Call Management Platform
Comms National Awards
Tech Innovator Award for 8x8 X Series
2018 CRN®
Best Cloud Communications Provider 2019
UC Today
CCaaS & UCaaS Competitive Strategy Innovation and Leadership Award
Frost & Sullivan North American
Superior Voice Quality
Tolly 2017
Independent Analyst Reports
Gartner UCaaS 2021
Frost Radar UCaaS 2020
Forrester Wave UCaaS 2019
