If you are looking for a cloud communication platform that’s powered by AI, then Dialpad is an excellent choice. Your team can get more out of every conversation with Dialpad, the world’s most innovative communications platform. What really defines Dialpad and sets it apart from many other platforms is just how secure, reliable, and scalable it is. Built on the Google Cloud Platform, it delivers an impressive versatility that scales to businesses of any size.
The platform also delivers a fantastic suite of modern business communication capabilities. Whatever you need for your business, you can trust that Dialpad will deliver. More than 55,000 of the world’s most influential businesses use Dialpad. Become one of these businesses and enjoy benefits that include seamless Google G Suite and Microsoft 365 integrations.
Highlights
If you’re looking for a platform that provides a whole slew of key features, you won’t be disappointed by Dialpad’s offerings. You can find out more about these features below as we’ve listed the main highlights. Some of the platforms most appealing features include that it is powered by voice intelligence that captures action items, provides coaching, takes notes, analyses sentiment, and more in real-time.
Built fully on Google Cloud Platform
99.999 GlobalContracted SLA
Reliable Call QualityNo Matter Device or Location
Full Solution for Chrome Books
Flexible & IntuitiveAdministration & Reporting
Fully Open APIs for Integrations & Developers
Stong Links to Google & GCP
Both UCaaS & CCaaS offering
Unique Technology withVoice Intelligence
Ease of Administration & Reporting
Popular Integrations
Dialpad doesn’t disappoint when it comes to popular integrations. Benefit from seamless transfer between devices, record calls, mute, hold, and more. Furthermore, see upcoming meetings, shared docs, and other relevant information from all the apps you’ve become accustomed to using regularly. With Dialpad, you get a fully immersive, integrated experience that’s largely unmatched.
Key Videos 
Below are some of Dialpad key videos, giving you a helpful overview of the platforms features and capabilities. Please click on the expandable sections below to find out more.
Unified Communications
Dialpad Talk
Modern Business Phone System with Robust Features and Integrations | Dialpad
Work from Anywhere with Dialpad's Cloud Business Phone System
DialPad MS Teams Direct Routing Demo
DialPad Companion Mode Demo
Contact Centre
Dialpad Contact Center - A Cloud-Based Call Center Solution with AI
Voice Intelligence for Live Coaching: Improve Call Center Efficiency
Dialpad Contact Center -- Empower Your Support Agents
Testimonials & Case Studies
Acquia Empowers Sales and Support with Dialpad
Betterment Kills the Desk Phone with Dialpad
Betts Recruiting Delivers Anywhere Service with Dialpad
Code42 Completes its Anywhere Worker IT Stack with Dialpad
Crunchbase Kills the Desk Phone with Dialpad
Quora Kills the Desk Phone in 24 Hours with Dialpad
Case Studies
Find out more about everything Dialpad have been up to recently, from projects they’re involved with to success stories and other useful insights by reading through their case studies. Many of these case studies are linked below for you to look over thoroughly at our leisure.
Key Downloads
For helpful resources and tools to greatly enhance your user experience or to aid you while working outside the office, take a look below. Here you’ll find an assortment of associated downloadable documents, resources and tools that form part of the overarching Dialpad resource hub.
Corporate & General
Unified Communications
Contact Centre
Upcoming Events
View more >
Key Locations
See above for our interactive map, which showcases the locations of Dialpad’s primary DC and support centres. You can easily see where the nearest centre is relative to your location and easily look up contact details.
Primary DC Support CentrePrimary DC
Chicago
USA
Dallas
USA
New Jersey
USA
San Jose
USA
Amsterdam
Netherlands
London
UK
Johannesburg
South Africa
Hong Kong
Hong Kong
Tokyo
Japan
Sydney
Australia
Sao Paulo
Brazil
San Francisco
USA
Raleigh (NC)
USA
Manila
Philippines
Platform Accolades
Dialpad is a highly praised platform, and this is evident by the number of accolades they’ve acquired over the years. If you’re someone who decides on which company or platform to use based on what accolades they’ve earned, consider the ones listed below. Such accolades include ‘Forbes Cloud 100 2019’.
Cloud 100 2019
Forbes
G2 VoIP Momentum Report
Leader Fall 2020
Independent Analyst Reports
Gartner UCaaS 2021
Frost Radar UCaaS 2020
Forrester Wave UCaaS 2019
