Zoom has grown to become one of the most widely used communications platforms available. As a recognised Magic Quadrant Leader and a Leader in the Magic Quadrant for UCaaS, Zoom leads the way in modern enterprise video communications. The platform is feature-rich, easy, reliable, and secure. Its sprawling capabilities encompass multiple areas, including video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.
Zoom Rooms is the original software-based conference room solution. It has seen wide usage across the globe and features heavily in board, conference, huddle, and training rooms. It also shows up often in executive offices and classrooms. Launched in 2011, Zoom is the platform of choice for businesses and organisations looking to bring their teams together in a frictionless environment. Headquartered in San Jose, California, Zoom is a publicly-traded company on Nasdaq and one of the best platforms available.
Highlights
You’d expect a feature-rich experience with a platform like Zoom, and you wouldn’t be disappointed. As one of the most heavily established platforms available, Zoom boasts an impressive amount of features, from a proprietary technology stack and flexible licensing structure to a comprehensive app marketplace. You can see some of the main highlights below.
Over 10 years inthe Technology Space
Gartner UCaaS2020 Leaders
Gartner Meeting2020 Leaders
99.999 GlobalContracted SLA
Support Both BYOC& BYO PBX
Full & Varied Integration Marketplace
Proprietary Platform & Technology Stack
Flexible Business Licensing Structure
Strong Representation in Public & Private Sector
Multiple Partnerships with 3rd Party CX Platforms
Popular Integrations
Zoom boasts an active marketplace with an ecosystem that’s rich with apps that greatly enhance the overall Zoom experience. Power up scheduling, access files, generate sales leads and collaborate with your team, all without clicking away from Zoom. With support for a whole host of popular applications, Zoom takes every app you prefer using and combines it into a single, all-in-one platform.
Key Videos 
Below are some of Zoom key videos, giving you a helpful overview of the platforms features and capabilities. Please click on the expandable sections below to find out more.
Unified Communications
What is Zoom Phone?
Zoom Phone App Overview
Zoom Phone: How To Setup Zoom Phone
Zoom Phone: How to add a New User
Testimonials & Case Studies
Zoom - Citi Customer Story
How Capital One Uses Zoom: Customer Testimonial
Monte Vista Christian School Customer Testimonial
Case Studies
There’s no denying that Zoom have one of the largest customer bases of any communications platform in the world. The company is actively engaged in activities every single day and writes about many of these success stories in their case studies. These can be found linked here for your convenience.
Key Downloads
If you’re looking to access files that fall within the Zoom ecosystem, you’ll find a selection of free-to-download associated resources linked below. These resources will significantly improve your overall experience, so we encourage you to make full use of them.
Corporate & General
Unified Communications
Upcoming Events
View more >
Key Locations
For the locations of Zoom’s primary DC & support centres, make sure you check out the interactive map above. You’ll be able to see at a glance roughly where each centre is located. If you’d like to view contact details for each centre, just click on the respective pin or see below.
Primary DC Support CentrePrimary DC
Denver
USA
New York
USA
San Jose
USA
Amsterdam
Netherlands
Frankfurt
Germany
Hong Kong
Hong Kong
Melbourne
Australia
Mumbai
India
Sydney
Australia
Tokyo
Japan
Sao Paulo
Brazil
Denver
USA
San Jose
USA
Amsterdam
Netherlands
Sydney
Australia
AWS
Azure
Oracle
Platform Accolades
As one of the most widely used and trusted communications platforms in the world, the fact Zoom have acquired many accolades shouldn’t come as any surprise. These include the ‘TMC Internet Telephony 2020 Excellence Award’ and the ‘Frost & Sullivan 2019 Best Practices Award’. A full list of relevant accolades can be found below.
Excellency Award 2020
Internet Telephony
Best Practices Award 2019
Frost & Sullivan
Leader Award 2019
Fall
Independent Analyst Reports
Gartner UCaaS 2021
Frost Radar UCaaS 2020
Forrester Wave UCaaS 2019
