Here at Techgrants
we work with a wide variety of vendors over a large selection of platforms. Before you proceed, it’s worth noting that there are two types of platforms that we deal with UCaaS and CCaaS. You’ll find more information below concerning one of these types – Unified Communications as a Service or UCaaS.
What is UCaaS?
‘Unified Communications’ is a label that’s widely used to describe the following:
- Cloud-Based Video Collaboration
- Videoconferencing Hardware and Software
- Enterprise Messaging and Collaboration
- Cloud Telephony/ VoIP Hardware and Software
- Email Software Solutions for Businesses
There are many benefits to switching across to a UCaaS platform. It’s easy to install and use, reduces start-up and on-going costs, improves the overall customer experience, streamlines operations, is scalable, allows for redundancy, and offers software integration.
UCaaS is designed to boost back-office capability
by introducing multiple communication channels (messaging, voice, email & video) and bringing them all together as a single source of data. At Techgrants, we’re proud to have partnered with the industry leaders in Unified Communications. These include well-known and highly respected vendors such as RingCentral, Mitel, Dialpad, 8×8, and Fuze.
If you’re looking for a modern, customisable business phone solution that’ll greatly improve productivity and streamline your operations, you’ve come to the right place.
Learn more about Unified Communications (UcaaS) Read More
Why choose Techgrants?
Impartiality
We’re always impartial – we’ve no allegiance to any vendor, instead offering advice without bias based solely on the facts.
Expertise
We’re 100% focused on UC and CC technology, and our vendor relationships and industry knowledge reflect this.
Simplicity
We streamline your vendor switchover, removing any obstacles and even co-funding up to 100% of the setup costs.
Trust
We foster trust by keeping our clients’ needs at the forefront of our efforts and recommending platforms that best suit those needs.
Remote Working
The ability to work remotely opens up a whole new world of possibilities. Employees enjoy the flexibility, and there are a plethora of benefits for the employer too. But it can often be tough maintaining reliable communications when employees are working in different locations and from different devices.
With Unified Communications, you have that built-in flexibility that enables your workforce to work from any location anywhere in the world. Nearly every platform supports a multitude of devices without restriction. As such, you can have a truly mobile workforce ready to adapt to the modern world.
Futureproofed Solution
If you’re going to be investing in a brand-new communications platform for your business, you want to know that you’re not going to have to upgrade again in a few years. The good news is that UC offers the advantage of a platform that continually updates in line with the latest technology. As technology evolves and innovations emerge, additional features can be baked right into the platform as a quick and convenient update.
Consolidation
There’s nothing more frustrating than bouncing between applications, one to schedule meetings, another to access customer data, etc. Fortunately, you’re covered as UC brings together all your various technologies, combining them into a single, easy-to-use platform. With UC, you can message, email, collaborate, attend video, and voice meetings, and do so much more, helping your employees stay productive.
Keeps Things Simple
UC helps simplify even the most complex internal processes. It’s super-fast and easy to set up, implement, and scale to your requirements. It’s so simple that you can assign a single costing model for all agents that’s incredibly easy to understand.
Contact Us Today
There’s no doubt that the world of Unified Communications is a difficult one to traverse without someone to guide you, and there’s where we come in. Techgrants can help you pinpoint the exact UC platform to suit your business’s particular requirements.
Whether you’re tired of dealing with an unreliable VoIP system or struggling to wrangle your mobile workforce, UC may very well be the answer. To find out more or to book a demo, contact our team now on +44 (0)20 3965 0341 or by email at info@techgrants.edirectstaging.uk.
